Changelog
Follow up on the latest improvements and updates.
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Beginning today, customers have a new option when ordering AI HDR editing:
Customers can choose to either:
- Place an AI HDR order, review the finished files, purchase and download only those that he approves, OR
- Automatically sync all of the finished files upon delivery, pay for the order up front, and then dispute the order if there is an issue. (This is the current order workflow.)
When you choose to review first and pay later:
- You can test each AI model and view their results beforespending a dime!
- Only pay for the images you like and want to keep.
- The finished files will include a watermark, which will be removed once you've approved the files you want and completed the payment for the order.
- There's no timetable for when you need to review an order. Approve 5 files today and come back next month and approve 5 more, if you'd like.
- Finished files won't sync to your Dropbox or Drive folder and cannot be downloaded until approved and purchased.
- Quickly review the files within an order by toggling on Review mode and giving a thumbs down on each image you don't want.
Check it out today and easily compare results from AutoHDR, Fotello, and Omni - and then only pay for the one you like best!
In this release, we're adding a new option to approve all of the orders within a project that are delivered and ready for review.
When you have multiple orders within a project, you can now click 1 button to approve all! This will automatically approve all orders within your project that are Ready for Review and do not have any open disputes or revision tickets.
You'll be prompted to confirm this action since there is no way to reverse this step or re-open an order once it's been approved. Learn more here about what it means to approve an order.
Other updates in today's release include:
- AI HDR orders which do not process correctly will automatically fail once they become overdue (after 12 hours). When the order fails, the customer will be automatically refunded and the reason for the failure (if available) will be provided to the customer.
- If an AI HDR order fails, the associated Human Review & Retouch order will automatically be cancelled and refunded to the customer.
- Improved logic for Fotello processing.
- Updated buttons to say Approve Edits (instead of Accept Edits).
- Correct display of New Editor discount on draft orders.
Have ideas of more features we should add? Share your ideas and vote on features here.
Fotello on Pixlmob!
We're excited to announce that
Fotello
is now an available AI model on Pixlmob for AI HDR orders! Our newest services AI + Human | Review & Retouch is available for all 3 AI HDR models! Learn more about this unique option here.
New Pricing for AI HDR
We've also
lowered
the pricing for each model and PropMedia Pro Members save an additional 20% on all AI HDR orders: AutoHDR:
- Standard price: $0.64
- PropMedia Pro price: $0.51
Omni:
- Standard price: $0.49
- PropMedia Pro price: $0.39
Fotello:
- Standard price: $0.54
- PropMedia Pro price: $0.43
Get started with AI HDR here!
We've released 2 new updates to key features:
Use a Template to add to an existing project
Prior to today's release, templates were only available when creating a new project. Now, you can access all of your saved templates from 2 new locations and apply them to an existing project:
- From the Actions menu within your project.
- By clicking "Add Service" and then "Add from Templates."
All of your existing templates will be available here and you can create new templates from existing projects or from the templates tab. Learn more about templates here.
Google Drive is now enabled for AI HDR orders
When creating an AI HDR order, you can now upload files from Google Drive directly in the order form.
Lastly, we also updated the customer flow so when an editor delivers your files and you open the service within a project, it will now default to the messages tab instead of the revisions tab, so you can see and send messages to editors with fewer steps.
Don't forget to sign up for Early Access to our newest service: AI + Human | Review & Retouch
Pixlmob's beta users are already trying out this revolutionary new workflow that combines the best of AI HDR with skilled editors to get you the best possible results in the fewest amount of steps. Request Early Access to this service here.
We've got more exciting updates coming just around the corner!
We're excited to announce our newest service -
AI + Human | Review & Retouch
- available soon on the Pixlmob marketplace! 
This new service combines the ease and speed of AI HDR with the skilled eye and craftsmanship of a verified human editor to get you the best possible results in as few steps as possible.
We've carefully selected a group of initial editors from hundreds of applicants and verified their skills to:
- Review the images edited by the AI model of your choosing.
- Fine tune the alignment, white balance, tone, and more.
- Re-edit any images where AI HDR missed the mark.
- Add in those crucial sky replacements, tv screen enhancements, and composite fires that AI can't always deliver.
- And provide revisions until your expectations are met!
By ordering both services together, you can skip waiting for the AI model to finish, and then having to send your images to an editor for additional improvements. Get both services; just one order form.
Be the first to try out this new service by joining our early access list here. Spots are limited!
We’ve rolled out a fresh batch of improvements to make your Pixlmob experience smoother, faster, and smarter:
- A new UIfor generating image previews right inside the service modal — making it easier to see your files when ordering.
- Bigger, better AI HDR support. Large orders now process more reliably without timing out, no matter how many raw files you throw at us.
- Fixed some wonky links and buttonsthat were sending you on the wrong adventure.
- Improved messagingfor suspended users to avoid confusion and keep things clear.
- Clearer error messagesto help you get back on track faster.
- New editor configurationfor the upcoming AI + Human Retouching service — available for editors to configure now, and officially launching soon!
🚀 Stay tuned — something big is coming to select Pixlmob customers in just two weeks!
Editors can now initiate cancellation requests!
A few weeks ago, we introduced a way for customers to initiate a cancellation request on orders instead of disputing the order, when applicable.
Now, editors can initiate a cancellation request as well. This process is ideal for when:
- The wrong service was ordered.
- The wrong quantity was ordered.
- The editor cannot access the assets to be edited.
Editor's can learn more about this process here.
We've also resolved a few bugs impacting some users as well as some additional improvements:
- The log-in modal was closing out for some users.
- Supporting the download of 4k videos.
- Clarifying reminders and messaging about ordering AI HDR editing of JPG files.
- Supporting larger file sizes and quantities for AI HDR.
- Improved previews of source files.
Stay tuned as we continue to make Pixlmob even better for photographers and editors!
We're thrilled to see so many of you are utilizing the new AI HDR editing available through Pixlmob and we're thankful for the feedback we've received so far! We're just getting started and are working to add more features, add-ons, and options very soon.
This week, we released 2 improvements to the AI HDR service:
Clarifying messaging about JPGs:
For the best results with auto-bracketing, make sure your photos keep the original capture time metadata. Always upload files straight from the camera (RAW or in-camera JPEGs). If you export or re-save through editing software, the timestamps may be lost or changed, making it harder to match up the exposures within a bracket.
Additional file types display in preview:
We've expanded the file types supported and these images will now be displayed in the preview window of the source files within the project.
Please continue to share your feedback about AI HDR with us here. We're excited to continue to develop this service and bring more features in the coming weeks!
This release is one of our biggest yet — bringing new tools, new visibility, and more ways to scale your business as a property media professional.
AI HDR Editing on Pixlmob
You can now order
AI HDR editing
directly on Pixlmob!- Upload brackets, single exposures, or aerials, and let AI create clean, MLS-ready images.
- Multiple AI models available, including Omni & AutoHDR with more coming soon — each with their own style and strengths.
- Average turnaround time: 1–2 hours.
- Only $0.75/per-imagefor all AI HDR models +BIG discountsfor PropMedia Pro Members.
PropMedia Directory
PropMedia.com is now live!
- A public directory built for property media professionals.
- Photographers and media companies can create or claim their business profile, showcase their work, and define service areas.
- Realtors, brokers, and teams can search for local media pros and connect directly.
- Your existing Pixlmob credentials get you immediate access to PropMedia.com -- just log in!
PropMedia Pro Membership
We’ve launched the
PropMedia Pro Membership
— the best way to grow your business faster:- Discounted AI HDR editingon Pixlmob (save \$0.20 per image).
- Priority Search Placementwith 3 pins to highlight your favorite work areas.
- A Pro Badge+expanded profile cardwith portfolio images.
- A custom PropMedia URLfor your business.
Limited time offer: $249/year
PropMedia Podcast
Introducing the
PropMedia Podcast
🎙️We’re bringing you stories, insights, and conversations designed to help property media professionals build smarter, stronger businesses. Available tomorrow everywhere you listen to podcasts.
Order Messaging Updates
To keep communication clean and focused, messaging is now turned off once an order is closed. This applies when an order’s status is Completed, Cancelled, Declined, or Resolved.
Our Terms of Service have been updated to reflect these new features and services.
Thanks for continuing to share your feedback — it’s helping us build the best tools for property media professionals everywhere. 🙌
We're releasing 3 new features today as well as a few minor improvements:
Cancelling Orders:
To date, the only way to cancel a project has been to dispute the order so our internal team could process the cancellation request.
Beginning today, customers now have the option to initiate a cancellation request to cancel a service within a project.
- The customer can initiate a cancellation request on an order and select from several possible reasons, such as Order is no longer needed, Ordered incorrectly, etc.
- The editor will be notified of this request and can choose to either accept it or decline it.
- If the cancellation is accepted, the order is immediately refunded to the customer's Pixlmob Balance. If the cancellation is denied, the editor is expected to continue working on the order.
We're confident this new feature will help to simplify issues with orders that cannot be completed and expedite applicable refunds to customers. Customers can learn more about this cancellation process here. Editors can explore how this will impact them by reading more here.
Quick List of Recent Projects Together
When a customer views the profile of an editor he has used before, he will now see a short list of recent projects they've done together. This helpful reference will assist customers in being able to easily recall his experience with that editor and access previous projects this editor has done to make it simpler to duplicate a project, create a template from an existing project, or to add a new service to a past project.
Music for Video Projects
Pixlmob's policy regarding music used in video projects ordered on the platform has always been that the customer should provide the music and should not rely on the editor to provide the music. We've added new reminders of this policy within the order form as well as within the checklist the editor sees when he receives an order. You can learn more about our music policy here.
Helpful Improvements for Editors
We're updating 2 features to make working on Pixlmob easier for editors:
- Editors can now easily rearrange the images in their portfolios by dragging and dropping the images into the new order they'd like them to appear on their profiles. This can be done from the portfolio tab of the editor's account.
- We utilize Stripe to process all payments across the platform and, depending on the country where the editor lives and the volume of revenue he receives, Stripe has varying requirements to satisfy the legal records necessary to continue to facilitate payouts to editors' accounts. Stripe controls what these requirements are and when they will be required. To make it easier and simpler for editors to know when something is required of them, we've moved this notification and will now display it by the editor's available balance.
Clarification on AI Clips projects
We utilize proprietary and 3rd party tools to generate AI Clips from edited images, which cannot be customized at this time. To eliminate confusion around how this service works, we've removed the instructions field from the order form.
We've also clarified the activity feed within the project: once the AI Clips are delivered, the customer can choose to either dispute the order because 1 or more clips are unusable or the customer can accept the order. Since these cannot be customized, we cannot accommodate revisions at this time. If the customer neither disputes the order nor accepts it within 3 days, the order is automatically accepted and the activity feed of the project is updated to reflect this.
We have several exciting new developments coming your way 1 week from today so stay tuned for more game-changing features from Pixlmob!
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