Changelog
Follow up on the latest improvements and updates.
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We've released several minor improvements and bug fixes to address an issue impacting some users when accessing their files within Pixlmob:
- If the vendor's upload of finished files to Pixlmob failed or was otherwise stopped, the service could still be marked as delivered, even though some files did not upload successfully. We corrected this issue and now, an order cannot be marked as delivered (manually or automatically) until the upload is complete.
- Vendors can upload files as large as 1 GB to Pixlmob. In the coming 2 weeks, we will include additional file types that can also be supported, such as DNG.
- We temporarily lifted the restriction preventing users from sending messages containing URLs.
- From the Actions menu in a project, customers can revert to the old system or switch back to the new system as needed to quickly avoid workflow potential disruptions.
- When a customer requests revisions, vendors will see a summary of those requests as well as the total number to be resolved before the Submit Edits button will be enabled to deliver the revised filed.
- Customers can download videos from Pixlmob.
- The total count of uploaded files compared to the total count of ordered files is now displayed to both customers and vendors on the services details page (i.e. 10/12 files uploaded).
- To improve an experience for those who use automations with their delivery platform, files will go directly in the root folder designated by the customer when automatically synced. All subsequent exports, including revisions, will be placed in a timestamped child folder within that designated finished files folder.
- We fixed a bug to improve large numbers of files that need to be synced.
- We clarified the order form to more simply show where customers can designate the source folder and where they can designate a finished files folder. Both of these can still be accomplished by providing link or can utilize our new integrations with Drive and Dropbox.
We value that our customers and vendors depend on predictability and reliability from our platform for their daily workflows and we are committed to ensuring a seamless, simple, and stress-free process for all of our users.
Thank you for your patience and trust as we continue to transform editing outsourcing for real estate media professionals!
Pixlmob Team
We're very excited to launch 4 NEW features to Pixlmob today!
Hosting finished media: Vendors will now upload all finished media directly to Pixlmob, which can be seamlessly routed where you choose.
In-Platform Reviewing: Evaluate delivered edits right in the browser through a new full screen modal & provide precise requests -- per image or by selecting multiple images -- for the vendor to resolve.
Downloads: Easily download files from Pixlmob to your device.
Auto-Syncing: Designate a Drive or Dropbox folder (more options coming soon!) when ordering your project and your finished media will automatically sync to the location you choose.
Get started now by setting up your integration with Drive or Dropbox from the Integrations page of your Pixlmob account! You can learn more about these integrations, auto-syncing, and downloads here
Explore the ins-and-outs of our entirely new revision workflow here
We're confident these new features will simplify your workflow, expedite the ordering process, and make your life easier.
Pixlmob is excited to announce our next category of services: Corporate Headshots!
You can now order the following services from your favorite vendors:
- Individual Headshots:1 business person in an image
- Teams:2-9 individuals in an image
- Add a Person:Add an individual to a team or group image
- Subtract a Person:Remove an individual from a team or group image
- Cut Outs:Remove the background and cut out the subject of the image
- Replace Background:Swap out the existing background for one you provide or a color you select.
These services also include new options and add-ons unique to headshot editing, including:
- Face & Body Modifications:From drab to fab, sad to rad, and bleak to chic - vendors will remove distractions and make each individual sparkle like never before!
- Background Improvements:Transform the setting of every image so your subject looks its best. Vendors will remove distracting background items and deliver a polished finished image.
- Cropping:Order additional crops of your favorite images.
- Styles:Get your finished images in different styles, like Black & White, Natural, etc.
We're actively recruiting and verifying more vendors and hope to release additional services in this category soon, specifically
Groups
(images of 9+ people) and Team Assembly
(compositing individuals together into a team or group image). Explore these services from the Pixlmob marketplace!
In our newest release, we've added more data to vendor profiles to empower customers when selecting a vendor.
Average Turnaround Time
Each service offered by a vendor will now display his average turnaround time!
- This average will be displayed next to the vendor's advertised turnaround time.
- The average time will only be displayed once a vendor has completed 10 or more projects for that service.
- You can now easily see how consistently the vendor delivers work on time compared to the turnaround time he advertises.
- Learn more about average turnaround times here.
Satisfaction Rating
To provide more clarity and information about a vendor's performance over time, we are introducing an additional rating system aimed at assessing how the vendor compared to customer expectations.
- When the customer approves delivered work from a vendor (or when a disputed project is resolved), customers are now prompted to answer 1 simple question: Did the vendor's work for the ordered service meet, exceed, or fail your expectations?
- Later this year, we will begin displaying a new metric from this data on vendor profiles.
- Customers have the option to leave comments with their rating, which are visible and reviewed only to Pixlmob admin.
- Customers can continue to leave reviews for vendors on their profiles, which will be publicly visible to all.
- Learn more about reviews and this new rating here.
Required fields on order forms
- To make it easier when ordering a project on Pixlmob, we've highlighted which fields are required to submit the project and order it from a vendor.
- These fields are still not required to save the project to your drafts.
We have so much more in the works for customers and vendors on Pixlmob. Stay tuned for more exciting updates coming soon!
We've updated the vendor profiles in order to provide better clarity around an editor's availability. You'll now see one of four statuses:
🔵
Auto-accepting:
Vendor is automatically accepting all orders.🟡
On Hold:
Vendor has up to 12 hours to manually accept or decline the order. Turnaround time starts after the vendor has manually accepted the order.🔴
Not Available:
Vendor is not accepting any more orders at this time.🟢
Ready Now:
Vendor is online right now and accepting ASAP work. This status will only show when you've toggled on the ASAP option in the marketplace. 
Learn more about each of these statuses and other details on the vendor's profile here.
Pixlmob is excited to release Corporate Headshot editing and vendors are now able to complete the verification process for each of these new 8 services:
Image Enhancements:
- Individuals: Images of 1 person
- Teams: Images of 2 to 8 people
- Groups: Images of 9 or more people
Image Specialities:
- Add a Person: add an individual to a team or group image
- Subtract a Person: remove an individual from the image
- Cut Outs: remove the background and deliver as a transparent .png
- Replace Background: remove and replace the existing background of an image
- Team Assembly: combine individuals from 2 or more images into 1 final image
You can learn more about this service and new add-ons here!
We're adding several exciting new functions for users with this release, including:
Add Images in your Messaging
- Users can now attach images to messages exchanged in Pixlmob!
- This feature provides a quick and easy way to attach screenshots, marked up images, and examples to vendors during the revision process.
- Users can attach up to 10 images per message sent which can also be downloaded through Pixlmob.
Search your Projects
- You can now easily search all of your existing projects by entering all or part of a project's name in the search bar.
- Projects can also be sorted to show those that were most recently created.
Sorting
- **On the marketplace, you can now sort search results by recommended status, rating, and price.
- This sort option is available when searching within a specific service listed on Pixlmob.
Archiving
- You can now archive projects that do not include any purchased services.
- Archived projects can be found in the trash and will remain there until you restore them from the trash.
- A project cannot be archived if you have ever purchased services within that project.
- You can view and restore all of your archived projects from the trash folder.
Additional changes
- Minor bug fixes impacting sorting of projects.
- Remove and limit specific characters from usernames
- Include tips and best practices for vendor portfolios on their services page.
Emails and Notifications have been updated
We’ve corrected a bug preventing some emails from going out as well as condensed several emails and notifications so the priority information is sent to you.
Projects Pages
- We’ve added new filters to the Aryeo Orders tab so you can see the most relevant appointments and orders first.
- Projects page can be sorted by “last ordered by” date.
Templates
- In addition to naming your template, you can now also add a brief description to help clarify when you might use that template.
- We also corrected an issue where the notes from the “Additional Notes” field weren’t consistently being copied into templates and then into new projects. This has been resolved and notes you’ve added should be copied for templates you create going forward.
Vendor Profiles
The vendor’s Working Hours are now condensed to show you today’s current hours. You can toggle this view open to see his full weekly schedule.
Navigation
- User login navigation moved to the top right corner.
- From this button, you can access your profile.
- Vendors can access their Stripe Dashboard here.
- We’ve also added quick links to our Help Center as well as our Feature Request page.
Minor bug fixes:
- Video Order Form (branding & special effects were fixed)
- Corrected pagination issue on projects page
- Restored option to withdraw dispute
- Relocated vendor payout button
- Fixed export issue with Projects report
We couldn't be more excited to finally share with you everything we've built to make your business and workflow faster and easier!
⚡️
ASAP Editing
Find editors who are online right now and ready to dive into your projects immediately with our ASAP Editing feature. No more waiting — just reserve an editor, order a project, and receive immediate confirmation that they’re starting your project!
🆕
What’s Changed
→ ASAP Editing is now your go-to for urgent project needs. This feature lets you view editors who are online and ready to jump into action immediately.⚡
How it affects you
→ You now have the power to see which editors are available right at this moment to take on your project. This instant visibility helps you make fast decisions and gets your urgent tasks moving without delay.
🔗
Integrations
Enhance your workflow by connecting Pixlmob with leading platforms like Aryeo and HDPhotoHub. Streamline your orders and make managing your projects simpler and faster.
🆕
What’s Changed
→ Sync your delivery platforms directly with Pixlmob and your appointments will appear in your dashboard.📍
How it Affects You
→ It’s never been faster to create a project directly from your appointment, so you can be confident in knowing all of the day’s work is safely in the hands of your editors.
👥
Vendor Team
Create your dream team! Organize and manage your favorite editors by service, ensuring you always work with the best talent tailored to your specific needs.
🆕
What has changed
→ The ability to pre-select and manage your favorite editors has been streamlined. You can now create a roster of primary and backup editors tailored to specific services.📍
How it affects you
→ With your primary and backup editors already set, you can quickly assign them to matched services. This setup ensures that your preferred editors handle your projects, enhancing consistency and quality of the work delivered
📂
Project Management
Introducing a revamped post-production process designed to simplify your workflow. Manage multiple services under one project, easily add services, and collaborate with various vendors—all from a single, intuitive interface.
🆕
What has changed
→ Say goodbye to the hassle of multiple orders! Everything you need is now unified under one project umbrella, streamlining your ability to oversee, manage, and adapt your projects effortlessly.📍
How it affects you
:- Centralized Project Handling: Kick off your tasks by starting a single project instead of juggling multiple service orders. This means a seamless flow and management of all related services, from editing to enhancements, under one roof.
- Streamlined Assignments and Communication: Assigning your go-to editors to specific tasks is now a walk in the park, and keeping all your communications in one spot means fewer mix-ups and quicker updates. Get ready for more fluid collaborations and stellar project outcomes!
🖋️
Templates
Save time and effort with customizable templates. Set up your preferred services once and reorder them with just a few clicks whenever needed.
🆕
What’s Changed
→ Create a template from a past project or from a blank slate, so your services, quantities, add-ons, and preferences are saved and ready to go!📍
How it Affects You
→ Tired of filling out the order form over and over again with the same details?Ordering the same combination of services is faster than ever. Simply create a template and reorder again and again in seconds.
💰
Fund your Balance
Keep your projects moving smoothly with our auto-reloading feature. Fund your Pixlmob balance effortlessly, ensuring you can checkout quicker and keep your focus where it matters—on your projects!
🆕
What’s Changed
→ Forget handling each transaction separately! Now, all your orders will simply draw from your Pixlmob balance, making managing your finances as smooth as your morning coffee.📍
How it Affects You
→Keep your balance topped up and ready to go! If you’re about to kick off a project that costs more than what’s in your balance, you’ll see a quick prompt to top up your balance, ensuring your projects move forward without delay.
Set your balance to auto-reload every month, so you’re always ready to go when it’s time to order.
🎉
A Whole New Marketplace
Experience Pixlmob like never before! Our complete rebranding includes a fresh marketplace designed to enhance your search and showcase what's important to you.
🆕
What’s Changed
→ Everything! It’s all new and better than ever. We created an entirely new marketplace, highlighting trending services, top vendors, and new features.📍
How it Affects You
→ Customize your search to narrow down the world of vendors to the right one for you. Filter results by services, available add-ons, price, and even ASAP availability.
Celebrate productivity and creativity with these new features, designed to make your workflow as efficient and enjoyable as possible. Dive into a new era of editing with Pixlmob today!
✅ New and improved sidebar design:
The sidebar now includes collapsed menus showing each section or tab within the profile and admin views.
✅ Editor verification now happens within Pixlmob, instead of routing to a separate verification app. This makes verifying editors not only faster and easier but also onboards editors to the order flow within Pixlmob.
✅ Portfolio images are now required prior to verification.
✅ We've renamed “gallery” to “portfolio” on the editor profiles.
✅ Disabled GIFs as editor portfolio images.
✅ Added admin messaging within the order flow.
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